How It Works

Fast, reliable, service fulfillment cycles
and data that connects everyone.

Whether it’s for a bed-bound repeat visit or post-telemedicine script, the PhlebX process works with every patient, doctor, and diagnostic lab, keeping everyone connected via top-tier technology.

How It Works

A Doctor prescribes blood work
A physician (associated with a clinic or a hospital) prescribes an out-of-lab blood draw to a patient, and sends it to a PhlebX partner laboratory via EMR.
PhlebX generates a requisition
A blood draw requisition with the patient’s location and contact information is generated. Our GPS-enabled platform locates & dispatches the nearest phlebotomist.
The PhlebX pro visits the patient
The phlebotomist connects with the patient to schedule a visit. The specimen is collected in a warm, relaxed manner, at home or the patient’s location of choice.
The specimen is labelled & dropped off
Equipped with a portable printer and the PhlebX mobile app, the phlebotomist labels each specimen with a unique barcode that is customized to your LIS, then drops off the package at a lab collection point.
Results are auto-sent to the physician
Results are auto-sent to the physician via the lab or PhlebX. The entire process is digitized for a paperless workflow, with minimal human errors and maximum traceability and transparency.
See Phlebx
in action.

Watch a short demo to see the PhlebX platform in action.

Smart savings, more earnings. Reduce costs and create new revenue streams from Senior and Telemedicine patient populations
Cloud-based transparency. Follow the service process, get periodical status reports, and track exceptions or time-sensitive orders.
Paperless tracking. Cut down on in-office paperwork and free up administrative staff for your core laboratory work
When We need to get started:

FAQs

PhlebX is an independent service provider specializing in at-home phlebotomy and specimen collection services. We enable Diagnostic Laboratories to cater to the special needs of large patient populations, like home-bound, bed-bound, chronic and geriatric patients, as well as Tele-medicine and Concierge-service customers.

PhlebX operates a proprietary, HIPAA compliant, cloud-based technology platform that integrates with the Laboratory Information System (LIS), for a seamless fully-digital process of order transmission, job dispatching and service fulfillment cycle.

Our phlebotomists are equipped with a dedicated smart-phone, running our proprietary Mobile App, and with a Portable printer for bar-code label printing, customized to the laboratory’s IT system. The entire service fulfillment process is fully-digital / paperless, and is continuously monitored for quality-of-service compliance. 

Each phlebotomist also uses a centrifuge device for optimal blood specimen handling conditions.

PhlebX services include Blood draws, Covid swabbing and other specimens collection. Service lead-times need to be indicated by the physician in its order prescription:

  • STAT orders – same day home visit.
  • Standard orders – performed within 1-3 days, according to patient’s preference.
  • Standing orders – repeat / scheduled home visits, according to patient’s preference.
  • Onsite testing – pre-scheduled, coordinated with authorized customer’s contact person.

Doctors who have an account with one of PhlebX Laboratory partners can send test requisitions for home visits electronically via their EMR or the lab’s web portal. All orders for home visits will be automatically transmitted to the PhlebX system for service fulfillment.

PhlebX services include Blood draws, Covid swabbing and other specimen collections. Service lead-times need to be indicated by the physician in the order prescription:

  • STAT orders – same day home visit.
  • Standard orders – performed within 1-3 days, according to patient’s preference.
  • Standing orders – repeat / scheduled home visits, according to patient’s preference.
  • Onsite testing – pre-scheduled, coordinated with authorized customer’s contact person.

Once an order is received by the PhlebX system, a notification message is sent to the patient with the name and number of the phlebotomist assigned for the job. Afterward, the phlebotomist calls the patient personally to coordinate visit date and time.

The PhlebX process doesn’t change anything with how the patient’s results are delivered to you. You will get results as usual, from the diagnostic lab that conducted the tests.

Our certified phlebotomists are licensed for work in their respective state and use measures to safeguard patient privacy. All our phlebotomists are periodically trained and certified for HIPAA compliance.

The service is free of charge to doctors and patients. PhlebX gets paid for its services by the lab partner performing the diagnostic tests.